In the experience economy era, providing excellent experiences for customers is the most powerful strategy for businesses.

 

 

As the business environment continues to evolve, competition among enterprises is no longer limited to product and price competition. Customer experience, an intangible asset, is gradually becoming a new high ground for corporate competition. Against this backdrop, X Experience Business School has joined hands with industry elites to meticulously create a brand-new strategic course — "Reshaping Experience, Driving Growth". This is not just a course, but a journey to explore in depth how to achieve steady and sustainable corporate growth through exceptional customer experience.

 

This course is more than just the imparting of knowledge; it is an in-depth exploration journey and a profound dialogue on how to achieve steady and sustainable corporate growth through outstanding customer experience. We believe that every participant will find new ideas and practical strategies to stimulate growth here.

 

In order to ensure that each student can obtain a high-quality course experience and personalized guidance, we have decided to enroll only 20 students per course, guaranteeing the depth and effectiveness of small-class teaching. Every month, we will launch a new session of the course, allowing more visionary business leaders and managers to join our ranks.

 

Now, let us follow the context of the course and step by step delve into the core concepts of this course, its detailed syllabus, and how it helps enterprises discover new growth drivers in the fierce market competition.

 

 

We believe that through a scientific methodology system and in-depth grasp of experience value, we can help elite leaders from all walks of life acquire new capabilities to create growth in the business environment. Here, you will learn how to transform your enterprise into a customer-centric growth-oriented organization by being brand-driven, user-led, and experience-centered.

To better empower enterprises and individuals to shape experience capabilities, X Experience Business School encompasses three major product systems:

 

No matter which course you choose, you will enjoy the following exclusive benefits:

Alumni Association
The Alumni Association, composed of all course participants, is committed to building a communication platform for alumni across different periods and courses to engage in knowledge discussion, experience sharing, and resource pooling. It serves as an open platform for experts in China’s experience industry and Chinese enterprises that value experience, offering knowledge exchange, mentorship, resource sharing, and professional services.

 

 

Annual Summit on Consumer Experience Innovation
Participants will receive an invitation to attend the Annual Summit on Consumer Experience Innovation, where they can engage in face-to-face exchanges with leaders, experts, and innovators from various industries to jointly explore the future trends of consumer experience. Post-summit activities may also include small-scale workshops, thematic discussions, and practical guidance, providing participants with opportunities for continuous learning.

 

Case Library
The integration of theory and practice is crucial, and participants can share the academy’s rich case library. We will continuously update case resources through official academy platforms such as participant groups and official WeChat accounts, sharing in-depth case analyses from enterprises of different industries and scales. These cases include successful enterprises we have served, as well as benchmark enterprises with outstanding performance in customer experience. They help participants stay updated on the latest market trends and industry dynamics, analyze the success factors and challenges in the cases, and formulate more effective growth strategies for their own enterprises.

 

Capital Empowerment
Participants with high potential, as well as their related enterprises and projects, will have the opportunity to receive empowerment from cooperative capital. We believe that the capital empowerment program will become an important accelerator on participants’ path to success. It can not only help participants achieve the success of their current projects but also lay a solid foundation for their long-term development. We will provide you with:

 

Strategic Advice
Guidance from our expert team will be tailored to your resources and advantages, helping you gain strong support in brand positioning, business models, and the formulation and implementation of customer experience strategies, creating conditions for successful execution.

 

Innovation Acceleration
We support your enterprise in formulating expansion strategies while assisting you in achieving business implementation and market breakthroughs at the capital level.